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Privacy Policy

This policy explains how Miyzi collects, stores and protects personal data during account creation, ordering, seller communication and after-sales support.

Last updated: April 7, 2026

1. Scope and data controller

Miyzi operates as a multi-vendor marketplace and acts as the data controller for personal data processed through the website and mobile-compatible storefront.

This policy covers buyers, sellers, visitors and anyone who contacts our support or marketplace teams.

2. What we collect and why

We process only the data required to create accounts, complete payments, deliver orders, manage returns, verify sellers and provide customer support.

Depending on the service used, we may collect contact, delivery, billing, payment transaction and communication records.

Identity and contact information for account creation and support.
Delivery and billing details to complete orders and invoices.
Order, payment and return records for legal and operational obligations.
Store application documents to verify seller compliance.

3. Who we share data with

We share data only when it is necessary to complete an order, operate the marketplace or comply with a legal obligation.

Third parties are limited to the minimum information required for their role.

Payment providers for authorization, fraud controls and refunds.
Logistics partners for shipment creation and tracking.
Infrastructure providers for email, storage and security services.

4. Your rights and retention

We keep records only for the legal or operational period required by applicable law and delete or anonymize them afterwards.

You may contact us to exercise your rights regarding access, correction, deletion or objection where legally available.

Request a copy of your stored personal data.
Correct incomplete or inaccurate records.
Ask for deletion where retention is no longer required.
Object to certain processing activities or direct marketing.